FAQ

What's the delivery time?
Preparation for sending the order takes 1-3 business days.
Due to the situation in Ukraine, delivery will now take 2-4 weeks to the countries of America. I ask you to be more loyal to such terms, I am doing my best so that your parcels arrive to you as soon as possible 🥰

Payment
You can choose from the following safe payment options in our shop
PayPal Express
Credit card (VISA, Mastercard, American Express)
Apple Pay

Privacy policy
The following items can't be returned or exchanged. Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
-Custom or personalized orders
-Items on sale


Refund policy
Contact within: 3 days of delivery
Ship items back within: 7 days of delivery
We can refund the items in such cases:
- The item arrived broken (we need a photo of damaged item)
You do not received your item within 180 days.
If you`re unhappy with your order for any reason, please, contact us and we`ll do our best to resolve the problem quickly.
Buyer pays return shipping. Shipping item back via registered mail only so the package can be traceable.
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

CONTACT US:
trulesorub@gmail.com 

Seller Online, LLC

635 Somers ave,

Feasterville-Trevose, PA 19053,

United States